Our Top Priority is You Certitude by definition means absolute certainty and freedom from doubt. Our top priority is to make every customer absolutely certain that the work we do is of the highest quality and at a fair price. We take great pride in not only the expertise and work ethic that our employees exhibit, but their high level of customer service as well. We are always available to our clients to explain every step of every job we do. At Certitude we believe in the theory of do unto others as you would have them do unto you in today's world this is hard to find. We believe that camping out at your house until you sign a contract, unless you want us to, is crazy. Our first appointments are typically needs and want assessments, and then we will educate you about products and proper installation techniques based on your needs, wants, and of course your budget.